Refund/Cancellation Policy for PB Virtual Golf

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Welcome to PB Virtual Golf, where we strive to offer you an unparalleled virtual golfing experience. We appreciate your patronage and commitment to being a part of our community. Please review our Refund/Cancellation Policy carefully to understand the terms regarding refunds and cancellations for memberships and bookings at our facility.

 

Membership Refunds:

• No Refunds After 3 Days: All members are eligible for a full refund within 3 days of their initial payment date for their membership. If you wish to cancel your membership within this period, please contact us immediately to process your request. After the 3-day period, we are unable to offer refunds for any reason. This policy is in place to ensure fairness to all our members and maintain the quality of our services.

 

Membership Cancellation:

• Cancellation Process: Members wishing to cancel their membership after the 3-day refund period can do so at any time. While refunds are not available, cancelling your membership will prevent any future billing from occurring. To cancel your membership, please contact our support team for assistance.

 

Free Facility Viewing:

• Explore Before You Join: We understand the importance of experiencing our facilities before making a commitment. PB Virtual Golf offers a free viewing of our facility to all prospective members. This allows you to familiarize yourself with our services, amenities, and the overall environment before making a decision. To schedule your free viewing, please contact us or visit our website for more information.

 

General Booking Cancellations:

• Booking Cancellations: For bookings other than memberships (such as reservations for special events or one-time use of our facilities), please refer to the specific cancellation policy detailed at the time of booking. We aim to offer flexible options wherever possible to accommodate your needs.

 

Contact Us:

Should you have any questions about our Refund/Cancellation Policy or wish to discuss your membership and booking options further, please do not hesitate to contact us. Our team is here to ensure your experience with PB Virtual Golf is nothing short of exceptional. Contact us here.